Because we are located here in Wilson, it’s easy to reach us to order service, make a payment, or inquire about your account. There are several ways to contact us:
Customer Service Center:
208 Nash St. NE
Monday-Friday 8:30am to 5pm for walk-in service, 5pm-7pm for drive-through and phone service only.
Saturday 9am-12pm drive through and phone service only.
Home Services: 252-399-2200
To sign up: Select option 3, then option 1.
To report an problem: Select option 3, then option 2.
Business Services: 252-296-3457
Mail payments to:
PO Box 366
Wilson, NC 27894
Enter your information in the form to contact us. We will get back to you as soon as possible. Please note, all fields are required.