To Report an Outage
Please call (252) 399-2200 at any time to report a service outage condition.
Contact
Because we are located here in Wilson, it’s easy to reach us to order service, make a payment, or inquire about your account. There are several ways to contact us:
In Person
- City Hall: 112 Goldsboro Street E:
8:30am - 5:30pm, Monday - Friday - Wilson Mall — City Hall at the Mall (near food court):
10am - 8pm, Monday - Friday
10am - 2pm, Saturday
By Phone
- Home Services: (252) 399-2200
- Business Services: (252) 296-3457
By Mail
Mail payments to:
PO Box 366
Wilson, NC 27894
By Contact Form
Enter your information in the form below to contact us. We will get back to you as soon as possible.