Because we are located here in Wilson, it’s easy to reach us to order service, make a payment, or inquire about your account. There are several ways to contact us:
Customer Service Center:
208 Nash St. NE: Mon - Fri, 8:30 am - 5:30 pm
Wilson Mall—City Hall at the Mall
(Near food court): Mon - Fri, 10:00 am - 6:00 pm
Home Services: 252-399-2200
To sign up: Select option 2, then option 1.
To report an outage: Select option 2, then option 2.
Business Services: 252-296-3457
Mail payments to:
PO Box 366
Wilson, NC 27894
Enter your information in the form to contact us. We will get back to you as soon as possible. Please note, all fields are required.