Since we are located here in Wilson, it’s easy to reach us to order service, make a payment, or inquire about your account. There are several ways to contact us:
Customer Service Center
208 Nash St. NE
- Monday-Friday 8:30am to 5pm: walk-in service
- Monday-Friday 8:30am-6pm: drive-thru (accepting payments only)
- Saturday 9am-12pm: drive-thru (accepting payments only)
Customer Service (Sign up, Service Changes, Billing Questions)
Monday-Friday 8:30am to 5:30pm
(252) 399-2200; Option 3, 1.
24 hours a day / 365 days a year (Even holidays!)
(252) 399-2200; Option 3, 2.
Mail payments to:
PO Box 366
Wilson, NC 27894